Dr Smash’s Frequently Asked Questions. (FAQ’s)

Welcome To Dr Smash’s FAQ’s. Hopefully the list below will give you the answers to all the questions you may have.

Some of the below options will link you to a page dedicated to your questions, those which can be answered in a short paragraph will be done so below.

What Do You Mean By Number Of Seats?

The Number of Concurrent Connections onto the Database Dr Smash doesn’t worry about how many Users your system has or how many Pc’s have Dr Smash installed onto them. We look at the number of people connected to the Database at one time. If your system is set up with 2 seats you can have […]

My accountant wants to use Pastel, Is this a problem?

No this is not a problem. Dr Smash has got a pastel export module that can be purchased which allows you to export all your transactions to pastel. This can be done daily, weekly, monthly, annually or as needed without duplication of data. If you are interested in getting this added to your package please [...]

How Long Does It Take To Get Dr Smash Once My Order Has Been Placed?

As Short As Possible Dr Smash normally aims to have you up and running within 2 Working days of receiving your deposit. We are able to do this through the use of Teamviewer to do our Installations and Support. We simply connect on to your server, download the installation file from our servers and PRESTO! […]

TPS vs SQL

TPS vs SQL What are we talking about? In short, we have changed the way we store your DATA. This change is to protect your data, make it faster and more durable. Around 2008 Dr Smash decided that it was time to make the change from the legacy TPS System and move to a more [...]